Help&FAQ's
Frequently Asked Questions
Ordering
Can I cancel my order?
You can cancel your order anytime before it ships.
What if I want to speak to someone?
We want to speak to you too! Use the form below to contact us with any questions, concerns, or feedback. We will be sure to get back to you asap. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.
Shipping
What countries do you ship to?
We ship Australia wide!
How much will I pay in shipping?
Australia-Wide Shipping:
- Express Shipping for Orders of any value: $15.00
- Standard Shipping for any
Orders : FREE
How long will it take to receive my order?
Within Australia:
- Express Shipping (1 to 4 Business Days)
- Standard Shipping (2 to 8 Business Days)
Returns and Refunds
Do you accept returns?
Yes. You can return any standard item within 30 days of receiving it, if it was a custom made order with custom Text you will be refunded half the amount.
How do I return a product?
Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).
